Returns & Exchanges
At WANDRD, we stand behind the quality of our gear and want to ensure you are completely satisfied with your purchase. If your new bag or accessory isn't the perfect fit for your journey, you can return or exchange it within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include in your package.
- 3.Pack and Ship
Place the items in their original packaging with all tags attached, affix the shipping label to the outside, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse team inspects your returned gear, we will process your refund or ship out your new exchange item within 5-7 business days.